nagud 88 Privacy Policy

Types of Information Collected

nagud 88 collects user information through various methods. This includes information provided directly at the time of registration as well as information generated automatically during use of the service.

• Full name, date of birth, and national identity card details
• Mobile number and email address
• Financial transaction details — related to bKash, Nagad, Rocket, Upay, or bank transfer
• Device information, browser type, and operating system
• IP address and login time records
• Game history and betting activity on the platform

Purpose of Data Collection

Collected information is used only for the purposes listed below. If information needs to be used for any purpose not on this list, user consent will be obtained beforehand.

• Account registration and identity verification
• Processing deposits and withdrawals
• Maintaining platform security and preventing fraudulent activity
• Customer service — providing support via live chat and email
• Managing bonuses, promotions, and VIP benefits
• Fulfilling legal obligations
• Analytical research to improve service quality

Data Protection and Storage

nagud 88 uses SSL encryption and modern cybersecurity measures to keep user data secure. All data stored on servers is kept in encrypted form, and multiple layers of security are in place to prevent unauthorised access.

The retention period for data depends on the status of the user's account and applicable legal requirements. Even after an account is closed, certain data may be retained for a specified period if required by legal obligations.

Sharing Information with Third Parties

nagud 88 never sells users' personal information to third parties for commercial purposes. However, limited information may need to be shared in certain specific situations:

• Payment processing partners — to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer
• Technology service providers who assist in operating the platform
• Fraud prevention and identity verification agencies
• In cases of a legal directive from a competent authority or a court order

In each case, the third party receives only the minimum information necessary for the defined purpose and is bound by the same privacy standards.

Cookies and Tracking Technologies

Cookies are used on the nagud 88 website. Cookies are small data files stored in your browser that help improve the quality of the service.

• Essential cookies — to maintain login sessions and ensure security
• Functional cookies — to remember language preferences and personalised settings
• Analytical cookies — to understand how the site is used

Cookies can be disabled from browser settings, though this may limit some functionality of the site.

User Rights

You have the following rights over your personal information, which nagud 88 respects:

• Right to access — you can find out what information is held about you
• Right to rectification — you can request correction of inaccurate or incomplete information
• Right to erasure — you can request deletion of your data in certain circumstances, subject to legal obligations
• Right to data portability — you can receive your information in a commonly used format
• Right to object — you can object to the use of your data in certain cases

To exercise these rights, you can visit our FAQ section or contact the support team directly.

Protection of Minors

All services of nagud 88 are intended solely for individuals aged 21 and above. We do not intentionally collect personal information from anyone under the age of 21. Age is verified at the time of registration and minors are not permitted to use the service.

If we become aware that information from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed. To learn more about responsible gaming and age verification, please read our Responsible Gaming Guidelines.

International Data Transfers

Some of nagud 88's technical services may be operated on servers located abroad. In such cases, data transfers are always completed through encrypted channels and the receiving party adheres to equivalent privacy standards. Applicable legal safeguards remain active for international data transfers.

Marketing Communications

You can give or withdraw consent to receive marketing messages at the time of registration or at any time afterwards. Marketing preferences can be changed from account settings. Even if marketing preferences are turned off, transaction-related and security-related messages will continue to be sent, as these are an essential part of the service.

Policy Changes and Updates

nagud 88 reserves the right to update this privacy policy as needed. If any significant changes are made, registered users will be informed via email or a notification within the platform. Continuing to use the site after changes have been made will be considered acceptance of the updated policy.

Previous versions of the policy will be provided upon request within a specified period. To learn general information about nagud 88, visit our About Us page.

Contact and Complaints

If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please contact our support team. Support is available in both Bengali and English, seven days a week, 24 hours a day.